How can we help you?

Sign up from the home page with your name and email. Your Smart Access and NetBank Saver accounts, daily activity and debit card are created automatically, and you confirm your email to start.

Two-step verification is enabled for every account. After you enter your password, we send a 6-digit code to the email on your account to confirm it's really you.

Dashboard and account overviews, transactions with search and download, transfers between your accounts and to other banks, Pay anyone, Pay bills (BPAY), statements, card management, alerts and your profile.

Choose "Forgot username or password" on the sign-on page and enter your email. We'll send you a secure link to choose a new password.

No. The Smart Access account has no monthly account fees, and you can keep everything — banking and everyday money — in one place.

Your data is protected with encrypted connections and row-level access controls so only you can see your own accounts. Two-step verification is turned on for every sign-on.